Auto repair shops are unique. They combine highly specialized work and frequent contact with the general public. Auto repair isn’t rocket science, but it can seem like it when most people lack general auto knowledge. An environment like this can lead to legal misunderstandings. By following certain practices, you can avoid auto repair shop lawsuits at your business.
Always Perform Your Best Work
When there’s a line of cars in your lot waiting for repairs, it can be easy to cut corners. Faulty or defective work can lead to more severe damage to the car down the line, even to the injury or death of the driver. Always perform repairs to the best of your ability and avoid substandard work. Avoiding negligence means avoiding lawsuits.
Never Commit Fraud
Relatively few people have a deep understanding of how a car operates. It can be easy to deal in dishonesty and deception by informing customers you changed their oil but didn’t. You could convince them to replace a perfectly serviceable part. Charging for unnecessary services is fraud, plain and simple, and can leave your business wide open to lawsuits.
The above advice may seem self-explanatory, but auto repair shops across the country get sued every day for ignoring it. Follow these simple steps to protect your shop from litigation.
